Excellent service, Candance was very kind, she explained the process to me, and the step -by-step. She was patient and pleasant, also answered my questions and made suggestions to Improve the health of my hair.
5 / 5 Stars
ANDREA GARZON
Alana Kai Salon was built on a simple belief — that great hair should feel effortless, not forced. Founded in Short Pump and rooted in the Richmond community, the salon has grown into a go-to destination for lived-in color, balayage, and hand tied extensions. With color services making up the heart of what we do, every technique is approached with intention, whether that's a soft face frame or a full custom balayage. And because the details matter, every color service includes a hot towel, conditioning treatment, and a full blowout — so you leave feeling taken care of, not just styled.
What sets us apart isn't just the work — it's the environment we've built around it. Our team is young, passionate, and constantly evolving, with a shared commitment to making every guest feel at ease from the moment they walk in. A level-based pricing system means you can find the right fit for your budget without sacrificing quality. The beverage bar, the warm energy, the seamless front desk experience — it all adds up to something that feels less like a salon visit and more like time well spent. This is the kind of place you'll want to come back to.